Call the Planning Division at (925) 833-6610 and ask to speak to the Code Enforcement Officer.
When you call to file a complaint, be prepared to give the address of the property and the problem and/or condition that exists. Once a complaint is received, a site visit of the property will be conducted, usually within a week. If any violations exist, the owner and/or tenant of the property will be contacted and compliance will be requested. If required, a letter is sent to the property owner/tenant stating the nature of the violation, the specific ordinance section, and requesting compliance within a certain time period.
The amount of time that the owner/tenant is given to correct the violation depends on the type and severity of the violation. A follow-up visit to the site will be made to determine compliance or correction of the violation. Additional actions will be taken for continual non-compliance such as issuing written warning notices, holding a public hearing, and issuing a citation to appear in court.